Frequently
Asked Questions
How can Prismatic help us with our projects?
We can help out with Unreal Engine projects of all shapes and sizes. Whether it’s building full applications, developing specific features, or helping bolster your internal team—where there’s Unreal Engine work to be done, we can help.
What kind of projects do you take on?
We have worked with clients worldwide on an incredibly diverse range of projects, including games, interactive experiences, tools, virtual productions, visualisations, digital engineering applications, and more. Our expertise also spans a wide range of platforms including desktop, mobile, console, VR and cloud deployments. That’s to say, we are comfortable taking on anything you can throw at us!
How do you approach collaboration with clients / partners?
Our approach is highly collaborative from start to finish. We work closely with you to scope out and define the project together, ensuring clear goals from the outset. Throughout development, we stay in constant communication to keep everything aligned and deliver the highest quality results.
How do we start the process of working together?
You can reach out to us at any stage of your project—just fill out our website form or email us directly at [email protected]. Share a few details about your project needs, and we’ll set up an introductory call to discuss how we can help!
What is an Unreal Gold Service Partner?
An Unreal Gold Service Partner is a studio that has been vetted and Epic-approved to provide the highest level of expertise and customer satisfaction with Unreal Engine. Partners undergo a rigorous vetting process, including skills assessments and interviews with Epic’s technical team, ensuring their knowledge and professionalism meet Epic’s high standards. As a Gold Service Partner, Prismatic has proven our ability to deliver top-tier Unreal Engine services, making us a trusted choice for your project.
Why the name Prismatic?
Our name reflects both our passion for 3D software and our commitment to delivering top-tier quality. Prismatic is often linked with impeccable quality in gaming, and that’s exactly the standard we aim to bring to every project.
What’s your favourite kind of project?
Our team lives and breathes Unreal Engine and we love projects where we can make a real impact. Any opportunity to bring something exciting to life and push development forward is our kind of project!
Where are you located?
We’re based in Auckland, New Zealand, with a physical office in Takapuna. Our team includes both on-site and remote staff from across New Zealand.
What software do you use?
Unreal Engine is at the core of all our projects, but we also use a range of industry-standard tools. For development, we rely on Rider, VSCode, Perforce, and Git LFS. For art and design, we work with Maya, ZBrush, Houdini, and Photoshop.
What makes Prismatic different?
Prismatic stands out with deep Unreal Engine expertise and a commitment to solving complex problems with custom-built solutions. We ensure direct communication with developers fostering clear, collaborative relationships. Our all in-house team, proven client partnerships, and experience across diverse industries make us adaptable to any project.
Do you provide 3D art services?
While we do not specialise in art house services like asset creation, modelling, or animation, we do have skilled team members who can make adjustments or tweaks to assets provided to us. Our core focus is on Unreal Engine engineering services, where we excel in bringing your vision to life through technical expertise.
Do you work across time zones?
Absolutely! We’re well-versed in working with clients across different time zones. We have worked with international clients and teams from the United States, Canada, Europe, and Asia. We’re experienced in working with international clients and strive to make the distance feel as small as possible.
